Privacy policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA

Company TLV s.r.o., ICO: 26106191, with registered office at Pitterova 2855/7, Žižkov, 130 00 Prague 3, registered in the commercial register maintained by the Municipal Court in Prague, section C, file 161155 (hereinafter only „Sellers“), as the personal data controller, hereby informs you about the processing of personal data that it carries out in connection with the operation of the online store available through https://shop.findeekids.com (dále jen „E-shop“), closing and fulfilling purchase contracts or service contracts with customers of the E-shop (hereinafter only „Kupující“) a s registrací Buyerch v E-shop, a dále v souvislosti s provozováním aplikace Findee Kids (dále jen „Application“) Sellers as operators and used by Buyers and other users (hereinafter only „User“). This document also includes information about the rights that data subjects have in connection with the aforementioned processing.

For any questions regarding privacy protection and the exercise of your rights, please use this contact:

• e-mail: support@findeekids.com 

1. For what purpose, based on what titles and what personal data do we process? 

1.1. Purchase of goods or services on the E-shop

In order for the Seller to negotiate and conclude a purchase agreement with the Buyer regarding the goods or a contract for providing services offered in E-shop (dále jen „Purchase Agreement“), the Seller needs this personal data Kdeclarant – natural person:

• identification data Kdeleting (first name, last name, v In the case of an entrepreneur, also the business ID, VAT ID, and registered office address),
• contact details Kupcoming (e-mail, telephone number, delivery and possibly billing address),
• Depending on the chosen payment method, the ordered goods will also include the buyer's bank account number and other payment details.,
• information from communication with Your information about the closure a plnění Kcontract upgrade.

Without the above-mentioned data, it is not possible to conclude or fulfill the Purchase Agreement. The legal basis for processing this data is the conclusion and fulfillment of the Purchase Agreement at the request of the Buyer.

The seller allows buyers to register and create an account in E-shopu user account. If the Buyer registers and creates a user account, a contract for registration and management of the user account is concluded (hereinafter only „Contract for Registration and Account in the E-shop“). For the purposes of fulfilling this contract, we process the data mentioned above and, in addition to that, also the access data of the Buyer – a natural person (username and password in encrypted form).

The above information is essential for the registration of the Buyer and the establishment and management of their uUser account, without them it is not possible SAgreement on registration and account in the e-shop neither close nor fulfill. The legal basis for processing this data is the conclusion and fulfillment of the contract at the request of the Buyer. 

1.2. Use of the Application and Access to Paid Features

The seller concludes a contract with the User for the use of the Application (hereinafter only „Contract for the Use of the Application“).

Users are in Application Mandatory registration. In order for the Seller to negotiate and conclude a Contract with the Useru o Usage of the Application, The Seller needs the following personal data of the User that is essential for his registration and Establishment and management of it uuser account v Aplikaci:

• User ID (e-email address and password in encrypted form)
• IP adresa, 
• information from communication with User and other information about the course of the contractual relationship s Uživatelem.

Without The above-mentioned data is not possible Contract The use of the Application will neither be closed nor fulfilled. The legal basis for processing this data is the conclusion and fulfillment of the contract at the request of the User..

In the Application, a Paid Access is available, which the User can purchase through the Application. Aby The seller could with the User to arrange Conditions of Purchase for Paid Access and provide Paidy access, The Seller needs the personal data of the User provided in section 1.2.2 of this document. Without It is not possible to purchase Paid Access with these data. neither providing Paid access. The legal basis for processing this data is the purchase of Paid access a commitment to provideat PlacenAccess upon User's request.

For access to Paid Access a fulfilling obligations associated with it, processing Seller these User's personal data: 

• User contact details (e-mail),
• Payment details of the paid access (payment identifier, date of execution). 
• photographs and videos,
• phone number,
• information about the device from which the User accesses K Aplikaci,
• geolocation data and pedometer data,
• Voice message recording and text messages,
• information about completed calls. 

1.3 Fulfillment of obligations arising from legal regulations 

Sellers must process personal data in cases where mu to establishes legal regulations. Pro tento The Seller processes primarily personal data to the extent required by applicable legal regulations in connection with the Seller's obligation to handle complaints from Buyers or Users., to keep accounting and in fulfilling related tax obligations, possibly for fulfilling obligations imposed by the archival law.

1.4. Legitimate interests of the Seller

In justified cases, the Seller may process personal data based on the legal title of protecting their legitimate interests. However, the Seller always carefully assesses and ensures that the interest in processing your data for this purpose does not disproportionately interfere with your privacy.

Identification of persons acting on behalf of the Buyer - legal entity: It typically concerns members of statutory bodies, employees, or other authorized persons who are not a party to the contract with the Seller., ale for Kupcoming sI am closing the contract, communicating with the Seller and otherwise with Sellers za The personal data of these individuals is needed so that we can communicate and act with the buyer. Kclosing for the purpose of conclusion Kcontract upload or Contracts for registration and at the account in the e-shop with buyers, its further fulfillment, possibly the enforcement of the Purchaser's rights. For these persons, we usually process the first name, last name, e-email, phone number, delivery address, information about job position or other relationship toe Kto the seller and data from communication with them.

Proof of consent to the terms and conditions: In the case of concluding a contract with the Buyer or User online (electronic means) We store data necessary to identify the Buyer or User as a contractual party, so that we have a timestamp available as evidence of the conclusion of the contract and consent to our business terms in a specific wording in case of later doubts or disputes.

Defense and enforcement of legal claims: OWe process personal data for the purposes of protecting our legitimate interest, which is to ensure the possibility of our defense in the event of potential legal disputes, proceedings before the court, or during inspections by state authorities or other public administration bodies (typically the Czech Trade Inspection Authority). aWe process data in order to be able to demonstrate, if necessary, that we have acted in accordance with our contractual obligations and legal regulations. In this context, we typically process identification and contactThe data of the Buyer or User, or persons acting on behalf of the Buyer with us or Users, data on concluded contracts, their fulfillment, and communication with the Buyer or Usersm, resp. Persons acting on behalf of the Buyer or User.

1.5. Sending of commercial communications

In the case of Buyers with whom we have concluded Kraise a contract or those who registered for E-shop and created a user account and in connection with that we obtained their e-email and/or phone number, or in the case of other individuals who have actively and voluntarily subscribed to our newsletters, we process the personal data of these individuals to the extent of e-mail and phone number for the purpose of sending information and news about our services and products (commercial communication).

The title of processing personal data for the purposes of sending commercial communications is in the case of Buyers with whom we have concluded Kraise a contract or those who have a user account, authorized interest of the Seller on information about the latest offers from the Seller.

The title of processing personal data for the purposes of sending commercial communications in the case of individuals who have actively subscribed to the newsletter themselves, without us having concluded a contract with them, their consent granted by subscribing to commercial communications.

In case you no longer wish to receive these messages from us, you have the option at any time from to unsubscribe from their free subscription, following the procedure outlined in each sent commercial communication, or within the user account, or you can contact us at any time at the contact e-in the email mentioned above in this document.

2. From whom do we receive personal data and to whom do we pass it on?

We primarily obtain personal data from the data subjects (Buyers or Users). If not stated otherwise, nWe do not collect any additional information about you, except for the data that you provide us, or that arises from your activity in frames E-shop or Application. Some personal data – especially contact and payment information of data subjects – may be obtained from independent controllers – providers of payment methods that are available in E-shop or in Application (Apple Pay, Google Pay). Information about how these providers zpraYour personal data is processed directly by these providers.

We can transfer personal data under the conditions set by legal regulations to public authorities, where we are required to do so by law, or if the given authority requests it within its competencies.

For data processing, we use these processors:

• provider accounting services,
• contractors – individuals providing IT programming services,
• service providers hosting services.
  

Personal data may also be transferred to our business partners, who act as independent personal data controllers in relation to your personal data. This primarily concerns:

• The operator of the payment gateway, through which are in iIn the online store enabled online payments, 
• cooperating carrierse used for the delivery of goods.

Information on how these partners process your personal data can be found directly with these partners.

Personal data may be transferred to countries outside the EU (specifically to the USA). In such cases, personal data is transferred to the USA in accordance with the decision of the European Commission that the USA is a country that provides an adequate level of protection within the meaning of Article 45(3) of EU Regulation No. 2016/679 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) under EU law.-US Data Privacy Framework and in accordance with the Data Privacy Framework List.

3. How do we process personal data?

Your personal data is primarily processed in electronic form using automated means v in our IT systems, or in the systems of our individual processors. Personal data may also be processed manually in accordance with the relevant purpose, where manual processing is necessary or appropriate.

When managing your data, our employees or other individuals working for us may be involved, among other things, for the purpose of correcting errors, inaccuracies, etc. However, these individuals may only process personal data under the conditions and to the extent mentioned above and are bound by the obligation to maintain confidentiality regarding personal data and security measures, the disclosure of which would jeopardize the security of personal data.

We always process personal data in accordance with the relevant legal regulations and ensure proper care and protection. We take care to ensure that you do not suffer any harm to your rights, especially the right to maintain human dignity and your privacy and personal life.

4. How long do we process personal data?
4.1. Purchase of goods or services on the E-shop or use of the Application and access to Paid access

Personal data processed for the purposes of concluding and fulfilling contracts withWe process the Buyers or Users during the conclusion and fulfillment of the given scontracts (i.e. for the time necessary to fulfill the obligations arisingfrom the contract, or for the duration of your registration in E-shop or during the duration of use Aplikace).

We can then process personal data for the following purposes:

4.2. Fulfillment of legal obligations

Personal data processed due to our legal obligations are processed within the time limits set by these laws.

Personal data required by the legal regulation governing the tax and accounting obligations of the Seller (typicky Invoice data and information about the provided fulfillment must be processed for accounting purposes and to fulfill tax obligations. The processing period is 5 (five) years from the end of the accounting period; in the case of documents relevant for VAT payments, it is 10. (deset) from the end of the tax period in which the performance was carried out. We archive relevant personal data in accordance with the requirements of the archival law after the period set thereé. We process data for the purpose of handling complaints for the duration of the limitation period for asserting rights from defective performance, or for the duration of the warranty period.

4.3. Legitimate interests

We process personal data even after the termination of the contract with the Buyer or User for the protection of our legitimate interests (i.e., defense against potential claims from the Buyer or User or third parties, including in court) for the duration of the relevant limitation periods. If no relevant proceedings are initiated, we retain this data for a period of 5 (five) years from the termination of the contractual relationship with the Buyer or User.

4.4. Sending of commercial communications

Business communication, as stated above, is being sent, and we process personal data for these purposes, until from you will not unsubscribe from their subscription using the procedure specified in section 1.5 of this document.

4.5. Longer processing

Personal data may be processed for longer than stated above in cases where a relevant reason for further processing arises, typically when administrative or judicial proceedings are initiated for which the personal data is relevant.

5. What rights do you have?

First and foremost, you have the right to request access to your personal data, including obtaining a copy of all your personal data. You can do this via e-The email address provided in the header of this document.

Withdrawal of consent to processing: If we process your personal data based on your consent, you can freely and at no cost withdraw your consent to their processing at any time, through your user account, contact e-the email mentioned above, or otherwise as stated elsewhere in this In such a case, we will no longer process your personal data processed on the basis of consent..

In the case of personal data that is not processed based on consent, it is not possible to withdraw consent for processing. However, we will always assess, based on your request, whether it is necessary to continue processing your personal data for any of the purposes mentioned above.

Your further rights:
We will always keep you informed about:

• Purpose of processing personal data,
• personal data, possibly categories of personal data that are subject to processing, including all available information about their source,
• automated decision-making including profiling and information regarding the procedure used, as well as the significance and expected consequences of such decision-making for the data subject,
• Recipients, or in the case of categories of recipients to whom personal data has been or will be transferred, and in the case of the transfer of personal data to a third country, also about appropriate safeguards relating to the transfer to ensure the security of personal data,
• planned duration for which personal data will be stored, or if it is not possible to determine it, the criteria used to determine this duration,
• All available information about the source of personal data, if not obtained from you.

Among your other rights are:

• request us for clarification,
• to require us to remove the created state, especially it may involve blocking, performing repairs, supplementation, restriction of processing, or disposal of personal data (right to be forgotten),
• require a copy of the processed personal data, or request personal data concerning you in a structured, commonly used, and machine-readable format, and transfer this data to another controller without hindering this in any way,
• submit a query, or rather a complaint to the Office for Personal Data Protection,
• to raise an objection to the processing of personal data concerning you.

6. How we protect your personal data

Your data is protected. We primarily use the following security measures: implementation and enforcement of internal regulations for personal data protection, antivirus protection, firewalls, encryption, access control to personal data and authentication data, backup, physical means of protection, and others.

This wording of the Information on the processing of personal data is effective as of days 1.8.2024.